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Training Course Schedule, Description & Topics

  Course Date Exam Date Instructor
  24 & 25 Mar., 2020 14 Apr., 2020 Dr. Haitham Hamza, SECC Expert
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Description & Topics

The purpose of the ITIL® 4 Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management. Read more about the ITIL®4 training outlines and topics to be covered...

Target Audience

  • Individuals who require a basic understanding of the ITIL® 4 framework and how it may be used to enhance the quality of IT service management within an organization.
  • IT professionals that are working within an organization that has adopted and adapted ITIL® 4 who need to be informed about and thereafter contribute to an ongoing service improvement program. This may include but is not limited to, IT professionals, business managers and business process owners.

ITIL Foundation Exam

  • Paper Based

Registration & Fees

  • Training & Exam became one bundle as mandated by AXELOS.
  • To register, please fill in the Registration Form Here...
  • SECC will send a confirmation e-mail after 2 working days of course registration due date.

  • Total Fees for the course and exam: 5,800 EGP/Seat
     ITIL V3 certified people have the opportunity to get a discount on ITIL 4 package & Pay EGP 4,750
  • After you receive SECC confirmation email:
    Payments are due in cash or cheque to ITIDA.
    Fees will be paid at: Smart Village - SECC premises - B121 to Mr. Ahmed Salama:
      - Room# : 1017
    - Tel. : 35345774
    - From 08:30 AM to 02:30 PM.
    By receiving SECC confirmation, this will put you under the constrain of obligation for setting your courses fees.
  • Please read the cancellation policy carefully here...

    For More Information

  • Mr. Mohamed Sabra
      - Dir.    : 202 - 3534 5045
    - E-mail:

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    Training Day Agenda

    09:00 AM - 11:00 AM Session 1
    11:00 AM - 11:15 AM COFFEE BREAK
    11:15 AM - 01:30 PM Session 2
    01:30 PM- 02:00 PM LUNCH BREAK
    02:00 PM - 04:00 PM Session 3

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