The purpose of the ITIL® 4 Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management. Read more about the ITIL®4 training outlines and topics to be covered...
Target Audience
Individuals who require a basic understanding of the ITIL® 4 framework and how it may be used to enhance the quality of IT service management within an organization.
IT professionals that are working within an organization that has adopted and adapted ITIL® 4 who need to be informed about and thereafter contribute to an ongoing service improvement program. This may include but is not limited to, IT professionals, business managers and business process owners.
ITIL Foundation Exam
Paper Based
Registration & Fees
Training & Exam became one bundle as mandated by AXELOS.
