Training Course Objectives & Outline
The learning objectives for DOL include a practical understanding of:
● DevOps and time to value
● Mindset and mental models
● Key differences between DevOps IT and traditional IT
● Target operating models and organizational design
● Performance management, rewards and motivation
● Preparing investment cases
● Focusing on value outcomes
● Ideas for organizing workflows
● Empowerment and participation
● Defining meaningful metrics
● Value stream mapping
● Driving cultural and behavioral change
Course Outline:
● Course Introduction
○ Course Goals
○ Course Agenda
● Module 1: DevOps and Transformational Leadership
○ Current Definitions of DevOps
○ Benefits of DevOps
○ Transformational Leadership
● Module 2: Unlearning Behaviors
○ Psychological Safety and Neuroscience
○ Mindset, Mental Models and Cognitive Bias
○ Governance, Risk and Compliance (GRC) and DevOps
● Module 3: Becoming a DevOps Organization
○ How DevOps Differs
○ DevOps Kaizen
○ Building Safety In
● Module 4: Measure to Learn
○ Avoiding Measure to Target
○ Creating a Current Value Stream Map
● Module 5: Measure to Improve
○ The Improvement Kata and Experiments
○ Creating a Future Value Stream Map
● Module 6: Target Operating Models and Organizational Design
○ Conway's Law
○ Desired Outcomes of DevOps
○ DevOps TOM Design Principles
● Module 7: Articulating and Socializing Vision
○ Organizational Change in Large Enterprises
○ Empowering People
○ Broadcasting Outside of Your Organization
● Module 8: Maintaining Energy and Momentum
○ The DevOps Business Case
○ Culture and Climate
○ A High-Trust Culture
○ Kolb’s Learning Styles
● Additional Sources of Information
● Exam Preparations
○ Exam Requirements, Question Weighting, and Terminology List
○ Sample Exam Review
