ITIL SERVICE


What is ITIL®?

ITIL is the global best practice framework for digital product and service management, adopted across industries to improve outcomes, reliability, and value creation. For more about ITIL, visit PeopleCert website here...


What will SECC offer me? 

SECC offers the following services:

  • Accredited Training by PeopleCert: 
    - ITIL® 4 Foundation:  ITIL® Foundation training & exam [Exam voucher, official training material, official ebook and online proctoring  are included in the price.] 
    - ITIL® 4 Leader: Digital & IT Strategy Training [Exam voucher, official training material, official ebook and online proctoring  are included in the price.]
    **SECC is an accredited training organization by PeopleCert with partner ID: 3760
    **ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rig
    hts reserved. 


  • Other Services: 
- ITIL Assessment: SECC consultants will conduct ITIL assessment at customer's site & a gap analysis report will be presented to the customer
- ITIL Consultancy: Based on the assessment results, a number of consultancy days will be required to cover some areas.
- ITIL Express Adoption: Adopting ITIL can offer users a huge range of benefits that include:
> Improve resources utilization and customer satisfaction
> End-to-end service cost optimization - Provide services that meet business, customer and user demands
> Be more competitive
> Reduce service cycle time
> Eliminate redundant work
> Improve availability, reliability and security of mission critical IT services
> Integrate central processes​​