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ITIL V4. HEADS UP
Thu., Nov 15, 2018 11:00 AM - 12:00 PM EET


Topic Overview

 
This webinar will explain the concept of "ITIL V4" and how it differs from the current version (ITIL V3). The webinar will also discuss how to transfer to "ITIL V4" and what do we need to do this transformation. Information about the new "ITIL V4" foundation and its scope will be also discussed.


Presenters:

Dr. Haitham Hamza, SECC Expert
Dr. Haitham Hamza has over 12 years of experience in consultation and training in various IT areas. He is one of the first certified ITIL Practitioners in the region and an ITIL Expert. In addition, Haitham is a Certified COBIT Assessor and TOGAF Certified. He has delivered several consultation and training services to IT companies in Egypt and abroad in various areas in IT. He currently provides consultation for implementing ITIL practices in several organizations in various industrial sectors including healthcare, call centers, and educational institutes.

Webinar Registration

   
 
  1. Register here: registration link ...
  2. Complete the Registration Form.
  3. After registering, you will receive a confirmation email containing information about joining the webinar.
  4. to view the system requirements: Click here...
  On the Day of the WEBINAR:
 
  1. At the time of the Webinar, open the Webinar confirmation email.
  2. Click the Join in Webinar at least 10 minutes prior to the actual presentation time. This is done to ensure that errors are corrected before the presentation begins.
  3. On the right side of the screen you will be able to view: The time; a white-board; ask question; raise hand; send private message, and other icon tools needed to participate in the webinar. You may also notice the moderator, or host, changing slides and drawing on the white board.
  For more information, please send your inquiries to: SECC-Webinar@ITIDA.gov.eg