ITIL® Foundation Certificate in IT Service Management

 
 


 

Overview

The purpose of the ITIL® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL® terminology, structure and basic concepts and has comprehended the core principles of ITIL® practices for Service Management. The ITIL® Foundation certificate in IT Service Management is not intended to enable the holders of the certificate to apply the ITIL® practices for Service Management without further guidance.

Topics to be covered


Target Audience

Duration

3 full days, exam after two weeks from the ITIL® training at SECC premises

Pre-requisites

Attendees should have an understanding of service management; however knowledge of ITIL® is not required.

**ITIL® is a registered Trade Mark of AXELOS Limited. Used under licence of AXELOS Limited. All rights reserved.
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For more information about training courses, please send an email with the name of the required training to secc-services@secc.org.eg
One of our representatives will respond to your inquiry via email within three working days.